Privacy Policy

1. Who we are

Raeluv (“Raeluv,” “we,” “us,” or “our”) operates raeluv.com and the Raeluv dating application available on mobile platforms. This Privacy Policy applies to your use of the Raeluv website, mobile app, and related services.

Last updated: August 10, 2026

2. Information we collect

We may collect the following categories of information:

• Account information — email address, password (stored securely by our authentication provider), and basic profile details you provide.
• Profile content — name, age, photos, bio, prompts, pronouns, gender, interests, and other details you choose to share.
• Location — approximate location or city you set (with your permission) to help show relevant profiles nearby.
• Usage and interactions — likes, passes, matches, messages, blocks, and in-app preferences.
• Device and technical data — device type, operating system, app version, push notification tokens, and basic diagnostics needed to operate the service.
• Notifications settings — whether you allow alerts for likes, matches, or messages.

3. How we use your information

We use your information to:

• Create and manage your account
• Show your profile to other users according to your settings
• Enable matching, messaging, and social features
• Send push notifications you opt into
• Improve safety (for example, blocking and verification tools)
• Maintain, secure, and troubleshoot the app
• Comply with legal obligations

4. Sharing and disclosure

We may share information with:

• Other users — profile details you make visible, and messages you send to matches.
• Service providers — infrastructure and tools that help us run Raeluv (for example authentication, database hosting, analytics, or push delivery), under appropriate safeguards.
• Legal and safety — when required by law, or when reasonably necessary to protect users, our rights, or the integrity of the service.

If Raeluv is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to this policy (or a successor policy we notify you about).

5. Data retention

We retain your information while your account is active and for a reasonable period afterward as needed for security, dispute resolution, backups, and legal compliance. You can request deletion of your account and associated personal data by contacting us (see below). Some records may be kept longer when the law requires it.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Please choose a strong password and keep your account credentials private.

7. Your choices and rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account or certain data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

In the app you can update profile content, privacy toggles (such as showing your profile, distance, or active status), notification preferences, and blocked users. For account deletion or privacy requests, contact us using the details below.

8. Children

Raeluv is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has created an account, please contact us so we can take appropriate action.

9. International transfers

Raeluv may process and store information in countries other than where you live. When we do, we take steps designed to protect your information in line with this policy and applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, when changes are material, provide additional notice in the app or by other reasonable means.

11. Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Website: https://raeluv.com

Email: info@raeluv.com